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Appointments

Please call our main reception number on 0115 9382101 to book an appointment to see a doctor or nurse, or alternatively, you can book your appointment online if you wish to see a doctor.          

Before you can start to book an appointment online to see a doctor, you will need to call into the surgery and ask the receptionist to sign you up for this service – a photo ID is required.

If you are already signed up for online appointments, click on the link at the top of this page.

We will do our best to keep to the appointment time, but emergencies do occur.

Children should be accompanied by an adult. If you need to see the doctor urgently, please explain this when you telephone or call at the surgery.

If you have more than one problem or a complicated problem, please book a double appointment. Each appointment is for one person only.

Please book separate appointments for each person. Most of the doctors are happy to carry out telephone consultations – please ask at reception for details.

An app is now also available for all iphone and ipad users called “systmonline” to help make your experience easier.

CHAPERONE

If you require a chaperone when you attend for your appointment, please let the Receptionist know on arrival.  All staff have received chaperone training.

Teaching

The practice is used to teach student doctors so you may find a student sitting in. A notice at reception will give a warning. If you have an objection to his/her presence the student will leave the room whilst you see the doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. In order to maintain a good service to our patients, if you do not attend 3 or more appointments at this surgery, without informing us that you wish to cancel your appointment, we reserve the right to cancel your registration.

 
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